What's working

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What's working

Import an orders export to see customer value. For the first import, export all time rather than 30 days, so the dashboard knows who is genuinely new.
Import a users export too. Sign-up dates tell the dashboard which customers are new, so sign-up and joining-week figures stay empty without it.
Customers who bought in the last 30 days
Share of card revenue from your top 10 customers (30 days)
Sign-ups who buy within 24 hours (last 4 complete weeks)

Sign-ups and first purchases

Most people who buy do so within minutes of signing up. A falling 24-hour line points to a sign-up or first-checkout problem rather than an ad problem.

New customers by the week they joined

What each week's new customers went on to spend by card. Meta spend per new customer is blended: all Meta spend that week divided by all new customers, including those who didn't come from ads. "…" means that group hasn't been around long enough yet.

Joined (week of)New customersMeta spend per new customer First 30 daysFirst 60 daysFirst 90 daysSpend to date Bought again within 30 daysBecame regulars in 90 daysPaid back so far

No new customers to show yet. This needs both an orders export and a users export.

Regulars who have gone quiet

User IDOrders in those 60 daysCard spent in those 60 daysLast orderDays quiet

No regulars have gone quiet.

Import a sales report to see how each competition performs.

Competitions

Card is new money; credit is wallet winnings being re-spent. "First entry for new customers" shows which competitions recruit newcomers. Add ticket capacity and prize cost to see sell-through and margin.

CompetitionLast saleBuyersTickets soldCapacitySold CardCreditFirst entry for new customersPrize cost (£)Margin

No competitions in this range.

Margin is card plus credit, minus prize cost. Card alone would understate it, because credit spent here clears winnings you already owe.

Card revenue, last 4 complete weeks
Wallet credit re-spent, last 4 complete weeks
Share of sales paid with credit
Wallet balances outstanding (users in your imports only)

Weekly sales

Card revenue and credit re-spent each draw week, with Meta spend for comparison.

Day of the week

Share of card revenue against share of Meta spend over the last 28 days. A day where the spend bar towers over the revenue bar is a candidate for ad scheduling.

Monthly check

Type in new users and card revenue (excluding wallet spend) from your own figures. If Meta looks great but this doesn't improve, Meta is over-crediting itself.

MonthMeta spendRetainerNew usersCard revenue (£) Ad cost per new userIncluding retainerCard revenue per £1 Share credited to ads

Customer value

Break-even is what a new customer is worth, times your margin. Use your own figure, or let the dashboard measure it from real first-purchase customers once there are at least 20 old enough to count.

Rules

Recent imports

WhenReportResult

Nothing imported yet.

Import reports

Choose any RaffleX exports: orders, sales report, users, or customer acquisition attribution. Each is recognised automatically. Names, emails, phone numbers and addresses are dropped on arrival.